Unforced Error – Smartsheet UX change

Usually, I try to avoid sports analogies 1, but this particular one is in my lexicon and has evolved beyond sports. For me it translates to: “Oh no. You really didn’t need to do that. But you did it anyway. Oops.” On Dec 14, 2018, Smartsheet released the second of its large user experience (UX) changesRead more

If I have to ask

Imagine if you will: I walk onto a used car lot and … while I’m standing there looking at a car that interests me, a salesman slides up to me. “This car looks interesting to me. How much is it?” I ask. The salesman smiles and says “How much do you have?” I land onRead more